We offer professional advisory services such as consulting and mentoring; and professional e-books. These are not tangible products to be shipped, delivered or returned. Our products / services are sold based on an assessment of their suitability and quality by the buyer of our services; a discretionary act by the user who is responsible to decide on the suitability of what he /she has paid for. There is no provision for return of any product or claim for damages as there are no physical goods to be transferred. Buyer can choose to stop using our services and not pay for what is not used